Contact information

CONTACT INFORMATION

Last updated: 14 September 2026

Thank you for visiting Truverkhey.

If you have any questions about your order, delivery, returns, refunds, products or our store, our customer support team will be happy to assist you.

Customer Support

Store: Truverkhey
Website: Truverkhey.store
Email: sales@Truverkhey.store

For the fastest assistance, please contact us by email.

Order Enquiries

If your enquiry relates to an existing order, please include:

  • Your full name;

  • Your order number;

  • The email address used when placing the order; and

  • A short description of your enquiry.

This will help us locate your order and assist you more efficiently.

Returns and Refunds

For questions concerning:

  • Returns;

  • Refunds;

  • Exchanges;

  • Faulty items;

  • Damaged products; or

  • Incorrect orders,

please contact:

sales@Truverkhey.store

Please include your order number and relevant details about the issue.

Where appropriate, we may ask you to provide photographs or other information to help us assess the matter.

Shipping and Delivery

For enquiries regarding:

  • Order tracking;

  • Delivery delays;

  • Lost parcels;

  • Delivery problems; or

  • Shipping information,

please email:

sales@Truverkhey.store

Please include your order number whenever possible.

Product Enquiries

If you have questions regarding:

  • Product sizing;

  • Colours;

  • Materials;

  • Product availability;

  • Fit; or

  • Product information,

you can contact us at:

sales@Truverkhey.store

Website and Payment Enquiries

If you experience any issue while using our website or completing a payment, please contact:

sales@Truverkhey.store

Please provide as much information as possible about the issue. For your security, never send full payment card details by email.

Complaints

If you would like to make a complaint regarding an order, product or service, please contact:

sales@Truverkhey.store

Please include:

  • Your name;

  • Order number, where applicable;

  • A clear description of the complaint; and

  • Any relevant supporting information.

We aim to review customer enquiries and complaints fairly and within a reasonable period.

Business and Legal Enquiries

For business, legal or other formal enquiries relating to Truverkhey, please contact:

sales@Truverkhey.store

Contact Details

Truverkhey
Website: Truverkhey.store
Email: sales@Truverkhey.store

Important Notice

Please ensure that the contact and business information published on Truverkhey.store is accurate and kept up to date.

Nothing on this page affects your statutory rights under applicable UK consumer law.