Legal notice

LEGAL NOTICE

Last updated: 14 September 2026

This Legal Notice provides important information concerning the ownership, operation and use of Truverkhey.store.

Please read this notice together with our Terms of Service, Privacy Policy, Shipping Policy and Return & Refund Policy.

1. Website Operator

This website is operated under the trading name:

Truverkhey

Website: Truverkhey.store
Email: sales@Truverkhey.store

If Truverkhey is operated by a sole trader rather than a limited company, the legally required trader information should be inserted above before publication.

2. Contact

For customer service, legal enquiries, complaints or general correspondence, please contact:

Truverkhey
Website: Truverkhey.store
Email: sales@Truverkhey.store

For enquiries concerning an existing order, please include your order number whenever possible.

3. Purpose of This Website

Truverkhey.store is an e-commerce website offering men's fashion and related products.

The information available on this website is provided for commercial and informational purposes relating to the products and services offered by Truverkhey.

Use of this website is subject to our Terms of Service and applicable law.

4. Consumer Rights

Nothing contained on Truverkhey.store, including this Legal Notice, our Terms of Service or any other store policy, is intended to exclude or restrict rights that consumers are entitled to under applicable UK law.

Depending on the circumstances, relevant legislation may include:

  • Consumer Rights Act 2015;

  • Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013;

  • Digital Markets, Competition and Consumers Act 2024;

  • Electronic Commerce (EC Directive) Regulations 2002;

  • Applicable UK data-protection legislation; and

  • Other applicable consumer-protection legislation.

Where any contractual provision conflicts with a mandatory statutory consumer right, the statutory right will prevail.

5. Accuracy of Information

We take reasonable care to ensure that information published on Truverkhey.store is accurate and up to date.

This includes information relating to:

  • Products;

  • Prices;

  • Product descriptions;

  • Sizes;

  • Materials;

  • Availability;

  • Delivery;

  • Promotions; and

  • Store policies.

However, occasional typographical, technical or administrative errors may occur.

Where an error affects an order, it will be dealt with fairly and in accordance with applicable consumer law and our Terms of Service.

Nothing in this section permits us to disregard legally binding product descriptions or other mandatory consumer rights.

6. Product Images and Colours

We aim to represent our products as accurately as reasonably possible.

However, the appearance of colours may vary depending on:

  • Screen type;

  • Device settings;

  • Brightness;

  • Display calibration; and

  • Lighting conditions.

Minor visual differences that do not materially alter the product's description may occur.

This does not affect your rights where goods are not as described, are faulty or otherwise fail to meet applicable legal requirements.

7. Prices

Prices displayed on Truverkhey.store will be presented in accordance with applicable law.

Where required, prices shown to UK consumers will include applicable taxes.

Any mandatory charges that can reasonably be calculated in advance will be disclosed before an order is placed.

Delivery charges, where applicable, will be displayed during the ordering process.

We do not intend to use hidden mandatory fees or misleading pricing practices.

8. Intellectual Property

Unless otherwise stated, the content available on Truverkhey.store is owned by, licensed to or lawfully used by Truverkhey.

Protected content may include:

  • The Truverkhey name;

  • Logos;

  • Branding;

  • Website design;

  • Photographs;

  • Product images;

  • Videos;

  • Graphics;

  • Illustrations;

  • Written content;

  • Product descriptions; and

  • Other original materials.

No content from this website may be reproduced, distributed, modified, republished or commercially exploited without appropriate permission, except where permitted by law.

Nothing on this website grants users ownership of Truverkhey intellectual property.

9. Trade Marks

The name Truverkhey, its logos, brand identity and associated marks may constitute trade marks or other protected intellectual property.

Use of our branding without permission is prohibited where such use would infringe our legal rights.

References to third-party trade marks belong to their respective owners.

The appearance of a third-party mark on our website does not necessarily imply sponsorship, endorsement or affiliation unless expressly stated.

10. Copyright

Unless otherwise indicated, original material published on this website is protected by applicable copyright law.

You may view and use the website for personal and lawful purposes.

You must not, without appropriate permission:

  • Reproduce substantial portions of protected content;

  • Sell or commercially exploit website content;

  • Present our original material as your own;

  • Remove copyright or ownership notices; or

  • Use our protected content in a manner that infringes applicable law.

Rights granted by law, including applicable copyright exceptions, are unaffected.

11. Third-Party Links

Truverkhey.store may contain links to third-party websites or services.

These links may include:

  • Payment providers;

  • Delivery providers;

  • Social media platforms;

  • External information services; or

  • Other third-party websites.

Third-party websites operate independently and may have their own terms, privacy policies and practices.

We are not responsible for the independent content or operation of third-party websites solely because a link appears on Truverkhey.store.

12. Third-Party Services

We may use third-party providers to support the operation of our online store.

These may include providers of:

  • Payment processing;

  • Website hosting;

  • Analytics;

  • Delivery and logistics;

  • Email services;

  • Fraud prevention; and

  • Customer service technology.

Use of personal information by or through such providers will be addressed in our Privacy Policy and handled in accordance with applicable data-protection requirements.

13. Website Availability

We aim to keep Truverkhey.store available and functioning correctly.

However, temporary interruptions may occur because of:

  • Maintenance;

  • Technical problems;

  • Hosting issues;

  • Security measures;

  • Software updates; or

  • Circumstances outside our reasonable control.

We do not guarantee that the website will be continuously available without interruption.

Nothing in this section limits liability that cannot legally be excluded.

14. Website Security

Users must not knowingly:

  • Introduce viruses or malicious software;

  • Attempt unauthorised access to our systems;

  • Interfere with website functionality;

  • Circumvent security measures;

  • Conduct fraudulent activity; or

  • Use the website for unlawful purposes.

Suspected unlawful activity may be reported to relevant authorities where appropriate.

15. Limitation of Liability

Nothing in this Legal Notice excludes or restricts liability where doing so would be unlawful.

In particular, we do not exclude or restrict liability for:

  • Death or personal injury caused by negligence where liability cannot lawfully be excluded;

  • Fraud or fraudulent misrepresentation;

  • Breach of statutory consumer rights that cannot legally be excluded; or

  • Any other liability that cannot legally be excluded or restricted.

Where you are a consumer, nothing in this Legal Notice removes protections available to you under applicable UK law.

16. Product Use

Products should be used and cared for in accordance with any instructions provided with them.

Truverkhey is not responsible for damage caused solely by:

  • Unreasonable misuse;

  • Improper care;

  • Deliberate damage; or

  • Normal wear and tear.

This does not affect your rights where a product was faulty, unsafe, incorrectly described or otherwise did not conform to the contract when supplied.

17. Privacy and Personal Data

Truverkhey processes personal data in accordance with applicable data-protection requirements.

Our Privacy Policy should explain:

  • What personal information we collect;

  • Why we collect it;

  • Our lawful bases for processing;

  • How information may be shared;

  • How long information may be retained;

  • International transfers where applicable; and

  • The rights available to individuals.

Please refer to our Privacy Policy for further information.

18. Cookies

Truverkhey.store may use cookies and similar technologies.

Where consent is legally required for non-essential cookies, those cookies should not be activated until the appropriate consent has been obtained.

Information about our use of cookies should be available through our Cookie Policy or Privacy Policy.

19. Electronic Communications

By contacting us electronically or placing an order through Truverkhey.store, certain communications relating to the transaction may be sent electronically.

These may include:

  • Order confirmations;

  • Payment notifications;

  • Dispatch notifications;

  • Customer service messages; and

  • Other communications necessary to fulfil or administer the contract.

Promotional marketing communications will be handled separately and in accordance with applicable electronic marketing rules.

20. Complaints

If you have a complaint about Truverkhey, an order or a product, please contact:

sales@Truverkhey.store

Where relevant, please provide:

  • Your full name;

  • Order number;

  • Details of the issue; and

  • Relevant supporting information.

We aim to handle complaints fairly and within a reasonable period.

Nothing in our complaints process prevents you from exercising any statutory right or seeking assistance from an appropriate consumer-protection body.

21. Changes to This Legal Notice

We may update this Legal Notice from time to time where reasonably necessary, including to reflect:

  • Changes to our business;

  • Changes to the website;

  • Changes to applicable law;

  • Regulatory guidance; or

  • Changes to our services.

The latest version will be published on Truverkhey.store.

Changes to this Legal Notice will not retrospectively remove rights that have already arisen under a contract or applicable law.

22. Governing Law

This Legal Notice is governed by applicable UK law.

Where you are a consumer, nothing in this provision deprives you of mandatory legal protections available in the part of the United Kingdom in which you live.

Consumers in:

  • England and Wales;

  • Scotland; and

  • Northern Ireland

may have rights to bring proceedings in the courts applicable to their respective jurisdiction.

23. Severability

If any provision of this Legal Notice is found to be unlawful, invalid or unenforceable, that provision will be treated as modified or removed only to the extent necessary.

The remaining provisions will continue to apply where legally possible.

24. Legal and Business Information

Before publication, the following information should be completed where applicable:

Trading Name: Truverkhey
Website: Truverkhey.store
Customer Service Email: sales@Truverkhey.store

25. Contact

For questions concerning this Legal Notice or Truverkhey.store, contact:

Truverkhey
Website: Truverkhey.store
Email: sales@Truverkhey.store

For formal correspondence, please use the geographical business or registered office address displayed above once completed.